There are very few things that happen around here that are unusual so today when I received a survey from a local business addressed to me with the first letter wrong in our last name, I jumped to correct it. This was a hand written address.
Let me add, that an error like that can upset the whole insurance industry and since this mistake involved health insurance, I called the office right away.
While I was talking to the clerk and she was coaxing her computer to work after a lunch break, I noticed that under the wrong letter some correction tape had been used. And the B was in a different color ink than the rest.
Holding the envelope up to a light, I was unable to see the original letter but it didn't look like an N. I mentioned this to the nice lady on the line and she said, "I send those out but I would never have sent it out with a correction like that!"
So there is the mystery. Who changed the letter; from what; and why? We'll probably never know.
But the most important thing is, the name is correct in the computer.