Monday, September 9, 2019

Stay Alert - Be Aware

Sometimes I think we must be in the high ten most frequent customers at the pharmacy.

Today we had another new RX  for Lee after seeing our doctor. We get our medicine at the clinic where we see the physician. Through some error it was sent to a grocery pharmacy where we had ONE prescription filled over Labor Day week-end. When we went to pick up the antibiotic which we had never had before, the clerk told us it couldn't be refilled until the 18th. Say what? We had never purchased this particular drug before.

Through some convoluted error, it had been sent to the wrong place and perhaps when they saw the name, they thought it was a refill for the item we got on the first of September.

I know mistakes can be made. I sure make a lot of them. But I don't work in a pharmacy!!!

It was all straightened out but not before a lot of worrying and gnashing of teeth by the patient. (None of that was displayed before the employee, thank goodness.)

It reminded me of the time when our older son was stationed in KY. The three year old granddaughter was ill. We went to the pharmacy to pick up the RX and they gave us a bottle with huge capsules. It should have been a liquid. Luckily we looked at it before we left the parking lot and got the correct dose.

Check and re-check!

6 comments:

  1. Yes there are idiots among us. We asked for a refill for Far Guy , it was refused by a Doctor that he had two years ago :(

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    1. Very scary. (My fourth sparkly scrubby looks much better - even though I'm doing the same thing. Maybe it's just practice. I am amazed I had the number of stitches right!)

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  2. It's crazy sometimes isn't it? When they are deaing with medications that can cause major problems if there is an error there should be several people checking and cross-checking each RX. It sometimes seems that people just don't care anymore. Maybe I'm just becoming somewhat jaded. I hope not because I don't want to be.
    Blessings,
    Betsy

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    1. I agree that there should be more than one person checking. I think a job just becomes so routine that they get careless. Not a good thing when it's medicine!

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  3. Yes. Must be careful. I got an Rx for blood pressure med once that was filled with the wrong potency at the pharmacy. Another time we were given essentially free Rx because the pharmacy thought my husband was another person who was getting state aid for his meds.

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  4. Mostly they get everything right at our pharmacy but we still check!

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